Payment Options
At Benang Istanbul House, we offer flexible payment methods for your convenience:
- FPX (Online Banking): Make secure online payments through FPX with your preferred Malaysian bank.
- Bank Transfer: Transfer directly to our account. Once completed, email proof of payment to benangistanbulhouse@gmail.com to confirm your order.
- Credit/Debit Card: We accept Visa, MasterCard, and other major cards via a trusted, encrypted gateway.
- Currency: All prices and transactions are in Malaysian Ringgit (MYR).
Shipping Information
- Shipping Charges: Orders under RM300 incur a delivery fee of RM6.80 within Peninsular Malaysia. Orders above RM300 qualify for free shipping. Shipping to East Malaysia or international destinations is calculated at checkout.
- Processing & Delivery Time: Orders are processed within 3-5 business days. Estimated delivery within Peninsular Malaysia is 3-5 business days; East Malaysia and international orders may vary.
- Tracking: Once shipped, a tracking number will be emailed to you, typically available within 5 business days.
- Restrictions: Shipping is currently limited to Malaysia. If your location has restrictions, we’ll inform you via email.